Q1: What are your main products ?
A: Our main products are the Prepress 4up and 8up Online/Offline Thermal CTP, CTCP, VLF CTP, Flexo CTP, Processor, Offset Plates, Offset Inks, Offset Printing Blankets, Postpress Packing Equipment and so on.
You can get the equipment and consumables all in one and no worry about the after-sales service from our company.
Q2: Where is your factory ?
A: Our CTP processor machine factory is in Shanghai, you are warmly welcome to visit our factory!
Q3: How long is the lead time ?
A: The lead time is normally 30 days. We can accelerate for emergency cases.
Q4: Is there any certification for your machine ?
A: Yes, all our machines have been certified by SGS and CE.
Q5: How long is the warranty period ?
A: EcooGraphix guarantees 1 year of warranty for laser head and spare parts.
Q6: What is your normal payment term ?
A: Normally, 30% TT deposit, 70% before shipping, or LC at sight.
Q7: What about the training content ?
A: All machines have been finished all adjustment and test in NEW STAR workshop before delivery, the mechanical structure, components adjustment, electrical operation of the switch, and the matters needing attention, day-to-day maintenance of equipment, etc., In order to ensure the normal operation of equipment later.
Your message must be between 20-3,000 characters!
